Frequently Asked Questions
You know… just in case you needed some extra information!
When do you deliver?
We deliver every Monday and Thursday. For catering orders different delivery dates are possible. Please reach out to us for any specific delivery requests at email@example.com
What is the order deadline?
You can order up untill 23h59 the night before one of the two delivery dates (Monday and Thursday). For catering orders we advise to place your order at least two weeks in advance. We get fully booked quite often and would be bummed if you missed out.
Where does Freshtable deliver?
We currently deliver in the provinces of Noord-Brabant and Zuid-Holland. This includes all large and small cities within the two zones. We are constantly expanding our delivery zones so stay tuned.
What happens when I’m not home for the delivery?
It is best to indicate a delivery date on the days you are present at home. If you want us to deliver your meals at your neighbor’s house you are able to state this under the “Delivery Comments”.
What is the delivery cost?
We have a minimal order value of €25,- We charge a small fee of €4,50 per delivery for all orders below €50. Enjoy free delivery on all orders above €50! So gather your friends and family and order together! Want to reduce your delivery costs to €0? Select “Pick-up point” when you check out and come get your food physically at our location in Rotterdam at the indicated time slot.
What time do you deliver?
You can choose and indicate your preffered timeslot when completing your purchase. Please note, delivery time slots are just an indication and are always subject to changes. Our delivery team will notify you on your delivery on the day of delivery so that you can go on to do more important and fun stuff!
When is my meal prepared?
When we say “fresh” we really mean fresh! All meals are prepared on the day of delivery.
I would like to order catering for my company/event.
Whoow! We love a party and large groups! For any large orders (above 15 people) please shoot us an e-mail at firstname.lastname@example.org with your inquiries. We will be happy to assist you.
What are your portion sizes?
Portion sizes vary from small to large per meal. Each size is indicated per meal on its weight seperately. In general our sizes vary from 350grams-700grams.
I am allergic to XYZ. Can I still order?
If you have any allergies we always try to accommodate you and change any used ingredients if possible. Please contact us via e-mail info@freshtablenl and indicate your order preferences. However, as Freshtable operates in an open kitchen concept we can never fully guarrantee the absence of gluten, nuts, lactose and or other elements.
Why is everything 100% halal and what does it mean?
All our meals are 100% halal, which means no alcohol, pork or uncertified halal slaughtered meat is used in our meals, sauces, desserts and drinks. We believe halal consumers deserve to be served by companies upholding the same values. Our non-halal clients have indicated they preferred halal meat because of its taste and quality.
Do you also serve vegans?
We certainly do! Almost all our meals have a vegan basis or at least a vegetarian option. We aim to serve everyone. Check out our menu for more details.
How long can I store my meals?
As all our meals are 100% freshly made with no additives, you can store them for a maximum of 3 days in the fridge under 7 degrees Celcius. If you’re ever unable to finish your meals within their fridge shelf life, you can always pop them into the freezer for extended storage up until one month.
How do I heat up my meals?
Every meal option in the online store comes with specific heating instructions. Your meal packages will indicate specific heating instructions.
Am I tied to any subscription when I order?
Nope, no, nein! You are as free as a bird when it comes to ordering your meals. We believe our meals will leave you craving for more and you are more than welcome to order them weekly. Wanna skip a week? No problem at all. With our flexible ordering system you are always in charge of what and when you order.